Refund policy

Due to the custom and on-demand nature of our products, no refunds will be issued. In the event of damaged, lost, or incorrect items, the item will only be replaced.

You can always contact us for any return question at hello@kaylalee.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.